Human Resource Technology: How it is the Key to Shaping Better Relationships With Clients and Candidates

Any good staffing firm knows that the key to long-term success is by maintaining good relationships with clients and candidates. In the job market created in the aftermath of COVID-19, these relationships are more stressed than ever. The use of human resources technology and automation can help take your staffing firm to the next level. Here’s how.

Ways HR Technology Can Help You Shape Better Relationships with Your Clients and Candidates

Better Understand the Job Market

The biggest impact of implementing HR technology in your staffing agency is the time it will save. You will spend less time on mundane tasks like ensuring paperwork is filed and doing manual tasks like reaching out to candidates. Instead, you can focus on better understanding the job market and how you can best serve your clients. Right now, in the COVID-19 era, being able to adjust to the ebb and flow of unemployment and available talent is crucial for staffing firms. Freeing up time to be able to pay attention to your client needs is key to shaping better relationships with them and human resource technology makes that possible.

Optimize Your Operations

There are some dangers to automating the recruiting process. If it is used too much or applied in the incorrect areas it can have a negative impact on the candidate experience. It can even increase bias. However, while there is such a thing as automating too much, the right amount of HR technology can help you optimize your operations. When the right amount is used, it can improve your ability to deliver for your clients, making it well worth the effort.

Avoid Onboarding Delays

More often than not, when a company is reaching out to a staffing firm the talent gap in their staff already exists. Their need for an employee to fill the position(s) is urgent and sometimes immediate. There is a long list of administrative duties that go into the onboarding process including verifying documents, entering data, and scheduling meetings. These things take up a significant amount of time. Automating the onboarding process helps staffing firms deliver a better experience for their clients and candidates by speeding things up.

Make Processes More Efficient

Two of the biggest reasons companies decide not to continue working with a staffing agency is because they feel like their time is not respected and the process takes too long. These problems are solely due to inefficiencies in your hiring process. Thankfully, automation can help address both of these issues. You can automate all of the administrative tasks that go into the recruiting process. HR tech tools can help you rank resumes, schedule interviews, follow up, create contracts, and do other important tasks. This frees up more time for you to address your individual client needs.

Save Time

Possibly the biggest impact of implementing automation and HR technology for your staffing firm is how much time it will save. Your main focus should be on addressing your clients and finding the right talent for the job. Oftentimes, the administrative work can be a huge time suck, taking precious moments from attending to your client’s needs. You can automate some of the more repetitive tasks like pulling reports and scheduling interviews. This saves more time than you’d imagine.

Looking for The Best In HR Technology? Essium Can Help!

Learn how Essium can help your firm improve client and candidate relationships. Contact us for more information.