Problems When Onboarding? 5 Tips on How to Solve Them

When you’re filling a vacancy, finding the right candidate isn’t the end of the journey. Instead, new hires need comprehensive onboarding to succeed, ensuring they have the starting knowledge to thrive in their role. By addressing potential onboarding problems proactively, you streamline your process and increase its effectiveness. Here’s a look at five common problems when onboarding and tips on how to solve them.

1. High Dropout Rates

Having new hires drop out during the onboarding phase is frustrating, as it often means having to secure a different candidate for the job and starting the onboarding process over. In many cases, onboarding dropouts occur when the associated activities are tedious or cumbersome. That harms the initial employee experience, increasing dropout rates. If you need to correct this issue, implement technologies that allow new hires to complete paperwork and similar dull requirements before their first day. With onboarding applications, incoming employees can complete critical paperwork on their own time before their arrival, ensuring their first days on the job can focus on more interesting tasks.

2. Low Engagement

Many onboarding processes rely on lecture-based approaches to share critical information during initial training. This method is commonly dull for new hires, resulting in poor engagement and low knowledge retention. Instead, make onboarding interactive whenever possible. Have them participate in roleplay scenarios, ask them questions, and engage them in discussions. If you bulk onboard, have the attendees split into small groups to participate in activities. That keeps engagement higher, resulting in better knowledge retention and an improved experience.

3. Ghosting

In some cases, new hires cease all communication with companies right after receiving offers or during the earliest phases of onboarding. If this is occurring, more communication from the company is often essential to reduce how often it happens. By having managers and team members reach out to the new hire, the incoming employee starts forging relationships that keep them engaged. Plus, by offering more information, you can build excitement and ensure the incoming employee has every detail they need to feel confident.

4. Missing Paperwork

When the required paperwork isn’t completed in a timely manner, it can cause a variety of delays. New hires may not end up with the needed credentials to access systems or the equipment and tools necessary to do their jobs. Along with gathering paperwork electronically before an incoming employee’s first day, create a checklist to ensure all needed documents are tracked. Additionally, engage with every involved department to make sure that they do their part to get the required information.

5. Low Visibility

If your onboarding process relies on paper or taps a wide array of electronic systems for document submission and processing, management may have limited visibility, making it harder to track what still needs to occur. As a result, bottlenecks may happen, or critical steps might fall through the cracks. With a cutting-edge onboarding solution, you can centralize onboarding activity tracking. That enhances visibility for management, making it easier to ensure all of the required tasks are handled.

Bottom Line

Ultimately, having a comprehensive onboarding process is essential, but it also needs to flow seamlessly and boost engagement to make it effective. By having the right onboarding technology, that’s far easier, allowing you to avoid problems like those above. At Essium, we help leading recruitment agencies bridge the talent gap and engage with top-tier candidates faster. Our technology is explicitly designed with the staffing industry in mind, ensuring recruitment firms can offer a leading candidate experience while simplifying internal processes. Schedule a consultation call with us today!