When staffing firms think about company culture, they often focus on their clients. Understanding the workplaces where recruiters make placements is essential, as it allows them to ensure right-fit candidates are selected, increasing their odds of success.
However, your staffing firm’s culture also needs attention. If your culture doesn’t measure up, struggles are almost guaranteed. Along with lower recruiter morale, you may have trouble attracting top talent if the culture creates a poor candidate experience.
In contrast, a great staffing firm culture provides various benefits. Morale stays high, and recruitment is easier. Plus, you may look like a more attractive provider to clients, allowing you to secure more business.
If you want to make sure your staffing firm’s culture is exceptional, here’s what you need to know.
Gauging Your Staffing Firm’s Culture
Before you worry about shaping your staffing firm culture, you need to gauge its current state. Ideally, you want to gather information from recruiters and placement candidates, as they both offer a unique perspective on the overall culture.
Choose metrics that allow you to assess recruiter morale, effectiveness, and productivity, as those can give you clues about job satisfaction and overall mentality. Also, track candidate data, including placement rates, placement success scores, and general retention.
Additionally, find out if your staffing firm’s action and position align with its core mission and values. If there’s a disconnect, it can be a sign of potential culture issues.
How to Ensure You Create and Maintain a Great Culture
Building a strong culture at your staffing firm can seem daunting, but it’s far simpler if you focus on the right areas. First, review your mission and values to correct any potential misalignments, as that keeps everyone focused on the same core goals.
Second, review any expectations to ensure that they’re clear and targets are achievable. While lofty goals aren’t inherently bad, they won’t be effective if reaching the objectives isn’t actually possible. Ultimately, unattainable targets are demotivating, so keep that in mind.
Third, spend time getting to know your employees. Find out about their needs, preferences, and priorities, both professionally and personally. Then, consider how your staffing firm can give them more of what they need, personalizing your approach whenever possible to ensure everyone feels supported as an individual.
Finally, encourage a team-oriented approach to candidate assessment and placement. While some recruiters are motivated by competition, pitting your employees against each other more commonly breeds frustration and resentment, not a positive culture. By ensuring you’re team-oriented when it comes to goals and mindset, you build a sense of comradery that can serve everyone well moving forward.
A Strong Culture Increases Odds of Success
Having a strong culture at your staffing firm doesn’t just make your workplace more pleasant; it increases your odds of success. In many cases, a better culture means easier recruitment and greater access to clients, all while ensuring your best and brightest achieve optimal job satisfaction.
If you want to streamline your operations to improve morale and productivity, Essium’s technology can help. Contact us to learn more about how our solutions can benefit your staffing agency.