What HR Tech Looks Like In 2020

As 2019 winds down, it’s hard not to notice how HR Technology has taken a big leap and with it, forged new expectations in workforce management and onboarding.  Every experience that a new employee has with your company says something about your culture and sets the tone for the entire employee lifecycle.  This experience can be easily crafted using the right technology and onboarding tools. As Millennials continue to be the fastest growing workforce segment, it is important that businesses adapt to their needs and expectations. Research conducted by Gallup found the majority of Millennials (55%) feel like they are not engaged at work. For businesses that are interested in attracting and keeping young talent long term, they need to create an engaging, positive workplace starting with the onboarding experience.  This positive experience starts with having the right technology that offers incoming employees a simple-to-use dashboard, pre-loaded electronic forms and electronic signatures to ensure a high level of compliance.  

Think back to your first job.  You may have been a teenager, young adult or middle aged.  No matter when you started your career, chances are, your onboarding experience went like this:  You and a manager or (HR rep) sitting at a table, they welcome you to your new job and give you a stack of forms and a pen. They leave you to carefully and accurately complete the paperwork. You sit there, doing your best to complete the forms correctly.  No one is there to help guide you through the process, it was just you and your mighty pen. The HR rep or manager returns, collects your identification and then begins the training process. This scenario is typical, but today, onboarding expectations are changing. With the right technology in place, the onboarding experience can finally become a different story that sounds something like this:

A candidate receives a job offer from your company. The candidate receives the offer letter electronically and responds within the notification app. Next, a link is sent to the new employee giving them access to a digital dashboard that contains all the federal, state and local forms needed to begin employment.  The I-9 is completed first, then an electronic signature is created and saved for use on all subsequent forms. The information that is collected in each step is pushed out onto the next form to reduce redundancy in entering information required to create a complete employee record.  The new employee is thrilled with the fact that they can do all of this from their mobile phone.  When the new employee gets stuck on a form, simply connect with an HR Rep live from the dashboard. The onboarding process is completed quickly and efficiently.  The new employee tells their friends and family how excited they are to be working with a company that is forward thinking and how easy the onboarding process was. 

As new technologies emerge, this scenario will continue to become the norm.  Without a strong HR Tech stack, it will be hard for employers to stay competitive in attracting and retaining the brightest and best talent.  Discover all that your organization can become.